Management model

The CELSA Group and Global Steel Wire aspire to achieve excellence through their own Management System, the Celsa Management System, which defines how we do what we do.

The CMS is the way in which people manage our processes at all levels and functions to satisfy our internal and external customers and other stakeholders in a sustainable way.

The basis of the CMS is our culture that includes our values ​​with its behaviors (honesty, humility, creative perseverance, non-conformity, teamwork, passion), management rules and collective experience. It is based on 4 elements: People, standardization, continuous improvement and innovation

People are the most important thing, they are the central element in our management system and, to support this element we have an integrated system with four pillars: attract, hire, develop and motivate.

To guarantee the satisfaction of our internal and external clients, we have standardized our processes, which allows us to achieve adequate quality from the first moment, avoiding waste.

Improvement allows us to continually increase customer satisfaction and organizational performance to ensure sustainable competitiveness.

And finally, we work on innovation which allows us to generate value for GSW and our clients through the search and development of new opportunities and solutions.